Q: Are there any charges for upgrading from Shared to Dedicated JVM Plan?
A: No, upgrading from Shared to Private JVM Plan is completely free of charge.
All you'll need to do is sumit the support ticket via our help desk with the upgrade request and we'll have your account upgraded shortly thereafter (and change the billing on your card to reflect the new plan price)

Q: Are there any charges for upgrading fromTomcat 4 toTomcat 5 Dedicated JVM Plan?
A: No, upgrading from Tomcat 4 to Tomcat 5 is completely free of charge.
All you'll need to do is email us with the upgrade request and we'll have your account upgraded shortly thereafter (and change the billing on your card to reflect the new plan price).
Please note: Tomcat 5 is only available as a Private JVM ad the cost if $49.99/mth

Q: How is your Java environment setup?
A: Our Java environment is identical to your local(at your computer) tomcat installation. The only difference is in paths. Eg. our webapps is located in /var/www/html

Q: Do you support .war file deployment?
A: Yes we do. You can deploy unlimited number of .war files. Simply place your .war file into webapps (/var/www/html/) and restart Tomcat and your .war file will be deployed.
Note: On Shared JVM Plan you'll need to email our tech support team to restart the tomcat server for you. On Private JVM Plans you're able to restart Tomcat on your own (instructions for restart will be given in your setup email).

Q: Can I restart my tomcat server?
A: Shared JVM Plan: You can not restart server on your own. You'll need to email our tech support team to restart the tomcat server for you
Private JVM Plans: You'll be able to start/stop your Tomcat yourself at any time (instructions will be given in your setup email).

Q: How much memory is allocated to my Private JVM?
A: There is 64Mb of memory (heap size) allocated to your account.

Q: Can I increase my heap size memory?
A: Yes you can. To increase memory to 128Mb the cost is $20 (on top of your regular plan price)

Q: Would I be allowed to add libraries to the tomcat common/lib directories?
A: We use com.mysql.jdbc.Driver
In order to install another driver you can upload .jar file into WEB-INF/lib/ and restart tomcat

Q: With the Shared JVM, have you had the problem of one website application crashing the server, and therefore all the other sites? If so, how often?
A: Since tomcat 4.1.29 came out we did not have such problems cause Jakarta has sorted out that errors. We did have such problems before with versions: 4.0.3, 4.1.18, 4.1.24, 4.1.27 but we did not have crash problem so offten - maybe once/twice a month.

Q: With Private JVM plan, can I add tag libraries?
A: Yes you can, as you have full control over tomcat.

Q: Can i use my standalone tomcat web.xml file?
A: Well depends what exactly do you want to do with it.If you dont have any servlets - then you wont need web.xml at all, and if you put web.xml from tomcat with all servlets specified and non of them in right folder - the context will stop working.

Q: Can you give me a working example of how to setup jdbc:mysql connection?
A: Click here to see an example

Q: Can you give me a working example of how to setup Java Mail?
A: Click here to see an example

Q: Can i install Axis?
A: Yes, with private JVM plan you can install and setup Axis.